---
title: Locking & Unlocking Patient Groups
description: Users with Organization Manager-level permissions for the aTouchAway® solution are able to lock and unlock Patient Groups.
---

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# Locking & Unlocking Patient Groups

## Users with Organization Manager-level permissions for the aTouchAway® solution are able to lock and unlock Patient Groups.

Organization Managers have the ability to lock and unlock Patient Groups. 

When a Patient Group is locked, Organization Managers are still able to delete a Patient Group as long as the Patient Group is not a Pathway Actor in any active Care Pathways.

Any staff member who is not logged in as an Organization Manager will not be able to change:

- the lock / unlock setting
- permissions for locked groups
- Patient Group Managers for locked groups

The **Patient Groups** page will display an icon to show if the Patient Group is currently locked or unlocked.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-17-56-3022-PM.png?width=688&height=205&name=image-png-Jul-31-2024-06-17-56-3022-PM.png)

### Organization Managers

If the user is logged in as an Organization Manager, they are able to lock or unlock the Patient Group by clicking ***the appropriate icon***. The icons toggle between locked and unlocked.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-08-2023-12-55-58-8074-PM.png?width=300&height=254&name=image-png-Aug-08-2023-12-55-58-8074-PM.png)

After clicking the icon, a confirmation window will appear for both locking and unlocking a Patient Group.  Click ***OK*** to confirm the action or ***Cancel*** to stop the process.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-19-18-9956-PM.png?width=600&height=105&name=image-png-Jul-31-2024-06-19-18-9956-PM.png)

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-20-14-6100-PM.png?width=600&height=106&name=image-png-Jul-31-2024-06-20-14-6100-PM.png)

An Organization Manager is able to set the permissions for the group using the ***cog icon***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-21-39-0624-PM.png?width=600&height=179&name=image-png-Jul-31-2024-06-21-39-0624-PM.png)

If the Patient Group is locked, only an Organization Manager can change the permission settings. Click ***Submit*** to update the permissions.

![](https://info.aetonix.com/hs-fs/hubfs/patient%20groups%20permission-png.png?width=600&height=269&name=patient%20groups%20permission-png.png)

The Organization Manager is able to add Patient Group Managers by clicking ***Add A Manager*** at the bottom of the window or remove them by clicking the X icon to the right of the appropriate name.

If the Patient Group is locked, *only* an Organization Manager can change the Managers for the Patient Group.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-02-2024-03-08-26-8187-PM.png?width=600&height=201&name=image-png-Aug-02-2024-03-08-26-8187-PM.png)

### Staff (those who do not have Organization Manager logins)

On the **Patient Groups** page, staff see a locked / unlocked icon next to each Patient Group.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-02-2024-03-10-10-8711-PM.png?width=600&height=179&name=image-png-Aug-02-2024-03-10-10-8711-PM.png)

If a Patient Group is locked, staff will not be able to add or remove a Manager as no icon or button will appear when the Patient Group name is selected.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-02-2024-03-12-15-5746-PM.png?width=600&height=199&name=image-png-Aug-02-2024-03-12-15-5746-PM.png)

If a Staff member tries to toggle a lock / unlock icon, a warning will pop up reminding them that only Organization Managers are able to change this setting.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-08-2023-04-57-34-4173-PM.png?width=600&height=94&name=image-png-Aug-08-2023-04-57-34-4173-PM.png)

If a Patient Group is locked, Staff will not be able to change the Patient Group Permissions.  All checkboxes and dropdown lists will be grey and unalterable.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-08-2023-01-26-24-9634-PM.png?width=600&height=522&name=image-png-Aug-08-2023-01-26-24-9634-PM.png)

If a Patient Group is unlocked, Staff will be able to change permissions as needed.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Aug-08-2023-01-25-58-1830-PM.png?width=600&height=524&name=image-png-Aug-08-2023-01-25-58-1830-PM.png)

 

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