Customer Portal Access

The Aetonix® Customer Portal provides a means of tracking current support tickets and submitting new ones.

For those organizations that are using the Customer Portal, access may have been provided by a request submitted by an Org Manager.  

If you have received an email inviting you to the Customer Portal, you need to follow the instructions in the email to complete registration.

If you have completed the registration process, you can access the Customer Portal by clicking the Go to Customer Portal button at either the top or bottom of this or any other Help Centre page.  

If you have issues accessing the Customer Portal, please submit a Help Request through the Aetonix Help Centre.  Alternatively, follow this link to the Submit a Help Request page.