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Resources for Managers
Learn how to use the aTouchAway® App and Dashboards to manage patient care. Your plan may not contain every feature in this section.
Overview of the Aetonix System
Using the aTouchAway Dashboards - Basics
Using the aTouchAway Dashboards - Setup and Permissions
- Creating a New Patient Account and Account Key via the aTouchAway® Dashboards
- How to Configure Users as Staff so they can be Assigned as Patient Managers
- How to Set Manager Permissions
- Assigning Default Patient Managers
- Patient Groups vs Default Patient Managers
- How to Set Up a Patient Group
- Inviting New Patients by Email
- Configuring Bracelet Settings using the aTouchAway® Dashboards
- Locking & Unlocking Patient Groups
- Removing a Patient Group Manager from a Patient Group
- Changing Patient Group Setup
- Adding a Patient Manager to a Patient Group
- How to Set Patient Group Permissions
- Removing a Patient Group
Using the aTouchAway Dashboards - Patient Monitoring and Reports
The aTouchAway App - Basics
The aTouchAway App - Setup and Permissions
- Creating a New Patient Account and Access Key in the aTouchAway® App
- aTouchAway® Account Settings (Managers)
- Giving Patients Access to Forms
- How to Set Up Patient Messaging
- Setting Up aTouchAway® solution with Kit in Proxy Mode
- How to Add Two aTouchAway® Accounts as Contacts to Each Other
- How to Work with Patient Groups (Caseload Groups)
- Adding Managers and Setting Manager Permissions using the aTouchAway® App
- Configuring Bracelet Settings using the aTouchAway® App
The aTouchAway App - Patient Monitoring
Managing the Aetonix Tablet
Care Pathways
User Guides
Manager Specific FAQs
- How do I create a new BYOD account for a user?
- How to Remove a Patient Account
- A Deactivated Patient is Still Appearing in the aTouchAway® App
- Shipping Address Is Invalid
- Giving Managers Access to Forms
- What do we do with the empty box(es) from the Aetonix® equipment?
- How to Discharge a Patient Who Has a Kit
- Ontario Patient Experience Survey Setup
- Request Kit Instructions and Kit Model Names
- Finding and Using a Token to Help a Patient Log In to the aTouchAway® solution
- Urgency Calls