---
title: Inviting New Patients by Email
description: Clinicians using the Creation / Token page can invite new patients by email.
---

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3. [Using the aTouchAway Dashboards - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-setup-and-permissions)

# Inviting New Patients by Email

## Clinicians using the Creation / Token page can invite new patients by email.

On the aTouchAway® Dashboards under **Patient Management**, click ***Creation/Token***.

![](https://info.aetonix.com/hs-fs/hubfs/creation%20token%20dashboards-png-Jul-31-2024-03-06-23-5193-PM.png?width=600&height=112&name=creation%20token%20dashboards-png-Jul-31-2024-03-06-23-5193-PM.png)

Click ***ADD*** at the bottom of the page. 

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-03-08-17-1034-PM.png?width=600&height=289&name=image-png-Jul-31-2024-03-08-17-1034-PM.png)

A new window will open with two tabs:  **Create New Patient** and **Invite by Email**. Click ***Invite By Email***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-03-10-26-8025-PM.png?width=600&height=305&name=image-png-Jul-31-2024-03-10-26-8025-PM.png)

In the next window, enter the patient's **email address**. 

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-03-11-32-0797-PM.png?width=600&height=308&name=image-png-Jul-31-2024-03-11-32-0797-PM.png)

Choose a **preferred language** for the patient from the dropdown list.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-12-53-33-7093-PM.png?width=600&height=344&name=image-png-Jul-13-2023-12-53-33-7093-PM.png)

If you wish to add any default manager(s), click the ***edit icon***.  In the search box, enter a Manager's email address.  Click the ***name of the person*** as it appears below the search field.  Repeat as necessary.  Click ***Close*** when completed to close the search window.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-01-17-09-1993-PM.png?width=600&height=162&name=image-png-Jul-13-2023-01-17-09-1993-PM.png)

Click ***Create***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-04-18-2471-PM.png?width=600&height=308&name=image-png-Jul-31-2024-06-04-18-2471-PM.png)

An email will be sent to the patient's email address (see below).  Until your patient creates their aTouchAway account, the note **Pending Outgoing Invitation** will appear next to their name on the **Creation / Token** page.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-11-17-4780-PM.png?width=600&height=153&name=image-png-Jul-31-2024-06-11-17-4780-PM.png)

### Please provide the following instructions to your patient.

Two options are given for instructions to give to the patient:

[**Option A**](https://info.aetonix.com/inviting-new-users-by-email#OptionA) - go directly to the aTouchAway® App URL to create an account

[**Option B**](https://info.aetonix.com/inviting-new-users-by-email#OptionB) - follow the link in the email to the Aetonix® Help Centre which then directs the patient

#### Option A

1\. Direct your patient to go to **https://app.aetonix.com**.

2\. Have your patient create an account by following these steps:

Click on ***the appropriate region***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-12-44-43-6712-PM.png?width=600&height=388&name=image-png-Jul-13-2023-12-44-43-6712-PM.png)

Click ***Ok*** on the Welcome Message window.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-12-45-34-2328-PM.png?width=600&height=416&name=image-png-Jul-13-2023-12-45-34-2328-PM.png)

Click ***Create yourself an account***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-12-46-42-3841-PM.png?width=600&height=461&name=image-png-Jul-13-2023-12-46-42-3841-PM.png)

Enter all of the required information.  Be sure to enter the same email address as shared with the clinician.  After completing the page, click ***Register aTouchAway***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-31-2024-06-07-47-8426-PM.png?width=300&height=916&name=image-png-Jul-31-2024-06-07-47-8426-PM.png)

#### Option B

1\. Open the email from Aetonix Systems.

![](https://info.aetonix.com/hubfs/image-png-Jul-13-2023-12-33-21-8609-PM.png)

2\. The email will include a link.  Direct the patient to follow the link that says ***Get started with aTouchAway on your personal device***.  The link with bring the patient to the **Aetonix® Help Centre** page.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-12-38-47-2931-PM.png?width=600&height=305&name=image-png-Jul-13-2023-12-38-47-2931-PM.png)

3\. On the **Aetonix® Help Centre** page under Getting Started, click the 2nd option in the list - ***Download and install the aTouchAway® App***.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-12-49-52-9829-PM.png?width=600&height=354&name=image-png-Jul-13-2023-12-49-52-9829-PM.png)

4\. Follow the instructions on this page to complete account setup.  

 

**Patient Follow-up Email**

After creating an account, the patient will receive a verification email.

![](https://info.aetonix.com/hubfs/image-png-Jul-13-2023-01-23-36-4327-PM.png)

The patient should click ***the link in the email*** to verify their account.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-01-26-29-6826-PM.png?width=600&height=261&name=image-png-Jul-13-2023-01-26-29-6826-PM.png)

The aTouchAway® App will also display a banner informing the patient of this.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-01-41-35-0832-PM.png?width=600&height=180&name=image-png-Jul-13-2023-01-41-35-0832-PM.png)

After following the registration link, a Thank You message will be displayed.  

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-01-27-34-5434-PM.png?width=600&height=125&name=image-png-Jul-13-2023-01-27-34-5434-PM.png)

On the **aTouchAway® App**, click ***Accept*** to accept the invitation from the clinician. 

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-13-2023-01-44-32-5779-PM.png?width=600&height=271&name=image-png-Jul-13-2023-01-44-32-5779-PM.png)

The patient is now set up in the aTouchAway® solution.

 

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