1. Help Centre
  2. Resources for Managers
  3. Using the aTouchAway Dashboards - Setup and Permissions

Inviting New Patients by Email

Clinicians using the Creation / Token page can invite new patients by email.

On the Dashboard under Patient Management, click Creation/Token.

Click ADD at the bottom of the page. 

A new window will open with two tabs:  Create New Patient and Invite by Email. Click Invite By Email.

In the next window, enter the patient's email address

Choose a preferred language for the patient from the dropdown list.

If you wish to add any default manager(s), click the edit icon.  In the search box, enter a Manager's email address.  Click the name of the person as it appears below the search field.  Repeat as necessary.  Click Close when completed to close the search window.

Click Create.

An email will be sent to the patient's email address (see below).  Until your patient creates their aTouchAway account, the note Pending Outgoing Invitation will appear next to their name on the Creation / Token page.

 

Please provide the following instructions to your patient.

Two options are given for instructions to give to the patient:

Option A - go directly to the Aetonix aTouchAway App URL to create an account

Option B - follow the link in the email to the Aetonix Help Centre which then directs the patient

Option A

1. Direct your patient to go to https://app.aetonix.com.

2. Have your patient create an account by following these steps:

Click on the appropriate region.

Click Ok on the Welcome Message window.

Click Create yourself an account.

Enter all of the required information.  Be sure to enter the same email address as shared with the clinician.  After completing the page, click Register aTouchAway.

Option B

1. Open the email from Aetonix Systems.

2. The email will include a link.  Direct the patient to follow the link that says Get started with aTouchAway on your personal device.  The link with bring the patient to the Aetonix Help Centre page.

3. On the Aetonix Help Centre page under Getting Started, click the 2nd option in the list - Download and install the aTouchAway App.

4. Follow the instructions on this page to complete account setup.  

 

Patient Follow-up Email

After creating an account, the patient will receive a verification email.

The patient should click the link in the email to verify their account.

The aTouchAway App will also display a banner informing the patient of this.

After following the registration link, a Thank You message will be displayed.  

On the aTouchAway App, click Accept to accept the invitation from the clinician. 

The patient is now set up in aTouchAway.