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Get Help Fast!
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SYSTEM STATUS
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User Manuals for Kit Devices
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General Help Resources
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Resources for Patients using an Aetonix Tablet
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Resources for Patients and Family using aTouchAway on their own device
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Resources for Managers
- Overview of the Aetonix System
- Using the aTouchAway Dashboards - Basics
- Using the aTouchAway Dashboards - Setup and Permissions
- Using the aTouchAway Dashboards - Patient Monitoring and Reports
- The aTouchAway App - Basics
- The aTouchAway App - Setup and Permissions
- The aTouchAway App - Patient Monitoring
- Managing the Aetonix Tablet
- User Guides
- Manager Specific FAQs
- Other
- Using the aTouchAway Dashboards - Care Pathways
- The aTouchAway App - Care Pathways
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Resources for Org Managers
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Suggestions & Feedback
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Release Notes
Release Notes 04/02/2025
Dashboard update to v9.10.0 & App update to v16.1.0
Dashboard
- Update to Kit Notes for Inactive patients / returned Kits
- Update to Bluetooth connection error for iOS devices
- Update to tablet settings access
Users may need to close and re-open their aTouchAway® Dashboards to load the new version. The browser’s cache may need to be cleared to show the most recent version. For Windows users, click Shift + “reload this page” (refresh) to force a hard refresh. For Mac OS users, click Command + Shift + R or Shift + reload to force a hard refresh.
For users who access the aTouchAway® App through either the iOS or Android app (not through an Internet browser), it may take several days for the new version to appear.