---
title: aTouchAway® Account Settings (Managers)
description: Clinicians can control their aTouchAway® App settings in the Account Menu.
---

[Skip to content](https://info.aetonix.com/atouchaway-account-settings-managers#main-content)

- [English](https://info.aetonix.com/atouchaway-account-settings-managers)
- [Français - Canada](https://info.aetonix.com/fr-ca/configurer-un-compte-atouchaway-gestionnaires)

English

Show submenu for translations

[![Aetonix\_color\_white\_background-01.png\]](https://info.aetonix.com/hs-fs/hubfs/Aetonix_color_white_background-01.png?height=40&name=Aetonix_color_white_background-01.png)](https://www.aetonix.com)

- [Help Centre](https://info.aetonix.com/)
- [Go to Customer Portal](https://info.aetonix.com/portal)

Open main navigation

Close main navigation

- [Help Centre](https://info.aetonix.com/)
- [Go to Customer Portal](https://info.aetonix.com/portal)
- - [English](https://info.aetonix.com/atouchaway-account-settings-managers)
    - [Français - Canada](https://info.aetonix.com/fr-ca/configurer-un-compte-atouchaway-gestionnaires)

  English
  
  Show submenu for translations
- [Submit a Help Request](https://info.aetonix.com/submit-a-help-request)

[Submit a Help Request](https://info.aetonix.com/submit-a-help-request?hsLang=en)

 Hello. How can we help you?

- There are no suggestions because the search field is empty.

1. [Help Centre](https://info.aetonix.com/?hsLang=en)
2. [Resources for Managers](https://info.aetonix.com/resources-for-managers?hsLang=en)
3. [The aTouchAway App - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-setup-and-permissions)

# aTouchAway® Account Settings (Managers)

## Clinicians can control their aTouchAway® App settings in the Account Menu.

From the top section of the aTouchAway® App, click ***Account Menu***.  

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Apr-25-2024-06-56-40-5689-PM.png?width=500&height=342&name=image-png-Apr-25-2024-06-56-40-5689-PM.png)

Any settings that are changed need to be saved within that section of the settings before moving on.  Click ***Save*** in each section where settings have been updated.  

#### Logout

The logout button is found at the top right corner of the aTouchAway® App.  

#### Photo

You may upload a photo of yourself.  This personal touch allows patients to recognize you.  Tap the *camera* icon to select a photo. 

 

![](https://info.aetonix.com/hs-fs/hubfs/image-png-May-17-2023-06-40-08-9863-PM.png?width=550&height=246&name=image-png-May-17-2023-06-40-08-9863-PM.png)

#### Online/Offline Status

You can choose to appear offline or online when logged in to the aTouchAway® App. You will appear **Offline** when you're not logged in.  

You can set your Online/Offline status to change automatically based on your schedule.  To create a schedule, click ***Edit Status Schedule***.  Click on the ***+*** to add a new schedule.  

An **Auto-Reply**message can be added for use when you are offline.  

#### ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Apr-25-2024-06-59-29-5051-PM.png?width=400&height=417&name=image-png-Apr-25-2024-06-59-29-5051-PM.png)

#### Application Language

Changing the **Application Language** settings will change the in-app messaging but may not change the language in the pathway documentation unless it has been specifically translated into another language.  

#### Audio Settings

- **Banner Sound** is the sound that will play when a notification comes up on your screen.  This sound will alert you to a message or instruction from your care team.  You can modify this sound by choosing your own ringtone.
- **Media Settings**need to be configured for your device.  Each device may present different options to choose from.  These settings will be used for video and audio communication within the care team.  If they are not correct, you may not be able to hear your contacts during calls.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-May-17-2023-06-54-56-9800-PM.png?width=500&height=320&name=image-png-May-17-2023-06-54-56-9800-PM.png)

#### Bluetooth Settings

Any connected Bluetooth Devices will appear here.  For more information on how to add paired Bluetooth devices to your aTouchAway® App, please see [Pairing Bluetooth Devices.](https://info.aetonix.com/pairing-bluetooth-devices-to-a-mobile/byod-user-app?hsLang=en)

![](https://info.aetonix.com/hs-fs/hubfs/image-png-May-17-2023-07-12-30-8333-PM.png?width=500&height=336&name=image-png-May-17-2023-07-12-30-8333-PM.png)

#### Personal Information

This information was gathered when you created your account.  It can be updated and edited at any time to ensure accuracy.  

#### Unit of Measure

**Metric** or **Imperial** measurements are selected within your Personal Information settings.  This setting controls the units as they are displayed in your aTouchAway® App.  Your patients can choose to view the data they enter in their own preferred unit.  This will not affect how the data is viewed in your aTouchAway® App.  

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Apr-25-2024-07-01-31-6250-PM.png?width=400&height=246&name=image-png-Apr-25-2024-07-01-31-6250-PM.png)

#### Default Contact Settings

In this section, you can disable voice calling, video calling, and messaging.  The choices made here affect how you will communicate with others through the aTouchAway® App.

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Apr-25-2024-07-02-11-0636-PM.png?width=400&height=195&name=image-png-Apr-25-2024-07-02-11-0636-PM.png)

#### Email / Privacy

Your email and password information can be edited in this section.  

You can also adjust some very important privacy settings.

**Visibility:** You need to be visible in contact searches so that your organization can find you to connect you as a manager.  If they cannot find you to assign patients, please check this setting.  

**Auto Log Out:** We recommend using this if you are sharing a device.  

**Enable Two-Factor Authentication**:  For added security on your account, you may choose to enable this feature.  You will be required to confirm your identity using a separate method of communication every time you log in to the aTouchAway® App.  

![](https://info.aetonix.com/hs-fs/hubfs/image-png-May-17-2023-07-05-56-5367-PM.png?width=500&height=197&name=image-png-May-17-2023-07-05-56-5367-PM.png)

Be sure to click ***Save*** in each section you've edited before returning to the main page in the aTouchAway® App.  To return, scroll to the top of the page and click ***Back*** in the top left corner.

 

- [Get Help Fast!](https://info.aetonix.com/get-help-fast?hsLang=en)
- [User Manuals for Kit Devices](https://info.aetonix.com/user-manuals-for-kit-devices?hsLang=en)
- [General Help Resources](https://info.aetonix.com/general-help-resources?hsLang=en#main-content)

    - [Download and Install the App](https://info.aetonix.com/general-help-resources?hsLang=en#download-and-install-the-app)
    - [Manage your account settings](https://info.aetonix.com/general-help-resources?hsLang=en#manage-your-account-settings)
    - [Troubleshooting Installation Issues](https://info.aetonix.com/general-help-resources?hsLang=en#troubleshooting-installation-issues)
- [Resources for Patients using an aTouchAway® solution Kit](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#main-content)

    - [Taking Vital Signs](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#taking-vital-signs)
    - [Communicating with your Care Team](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#communicating-with-your-care-team)
    - [Troubleshooting and FAQs](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#troubleshooting-and-faqs)
- [Resources for Patients and Family using the aTouchAway® App on their own device](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#main-content)

    - [Getting started](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#getting-started)
    - [Taking your Vital Signs](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#taking-your-vital-signs)
    - [Using aTouchAway to communicate with your care team](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#using-atouchaway-to-communicate-with-your-care-team)
    - [Other App Functions](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#other-app-functions)
    - [Troubleshooting](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#troubleshooting)
- [Resources for Managers](https://info.aetonix.com/resources-for-managers?hsLang=en#main-content)

    - [Overview of the Aetonix System](https://info.aetonix.com/resources-for-managers?hsLang=en#overview-of-the-aetonix-system)
    - [Using the aTouchAway Dashboards - Basics](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-basics)
    - [Using the aTouchAway Dashboards - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-setup-and-permissions)
    - [Using the aTouchAway Dashboards - Patient Monitoring and Reports](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-patient-monitoring-and-reports)
    - [The aTouchAway App - Basics](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-basics)
    - [The aTouchAway App - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-setup-and-permissions)
    - [The aTouchAway App - Patient Monitoring](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-patient-monitoring)
    - [Managing the Aetonix Tablet](https://info.aetonix.com/resources-for-managers?hsLang=en#managing-the-aetonix-tablet)
    - [Care Pathways](https://info.aetonix.com/resources-for-managers?hsLang=en#care-pathways)
    - [User Guides](https://info.aetonix.com/resources-for-managers?hsLang=en#user-guides)
    - [Manager Specific FAQs](https://info.aetonix.com/resources-for-managers?hsLang=en#manager-specific-faqs)
    - [Other](https://info.aetonix.com/resources-for-managers?hsLang=en#other)
    - [Using the aTouchAway Dashboards - Care Pathways](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-care-pathways)
    - [The aTouchAway App - Care Pathways](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-care-pathways)
- [Resources for Org Managers](https://info.aetonix.com/resources-for-org-managers?hsLang=en)
- [Suggestions & Feedback](https://info.aetonix.com/suggestions-feedback?hsLang=en)
- [Release Notes](https://info.aetonix.com/release-notes?hsLang=en#main-content)

    - [2026](https://info.aetonix.com/release-notes?hsLang=en#2026)
    - [2025](https://info.aetonix.com/release-notes?hsLang=en#2025)
    - [2024](https://info.aetonix.com/release-notes?hsLang=en#2024)
    - [2023](https://info.aetonix.com/release-notes?hsLang=en#2023)
    - [2022](https://info.aetonix.com/release-notes?hsLang=en#2022)
    - [2021](https://info.aetonix.com/release-notes?hsLang=en#2021)

- [Go to Customer Portal](https://info.aetonix.com/portal)
- [Submit a Help Request](https://info.aetonix.com/submit-a-help-request)

[![Chill listening crop-3](https://info.aetonix.com/hs-fs/hubfs/Aetonix_color_white_background-01.png?width=99&height=35&name=Aetonix_color_white_background-01.png "Chill listening crop-3")](https://aetonix.com)

*Aetonix Systems Inc., 725 Baransway Dr., London, Ontario N5V 5G4, Canada, +1 (855) 561-4591*

Copyright © 2025, Aetonix Systems Inc.