1. Help Centre
  2. General Help Resources
  3. Troubleshooting Installation Issues

I can't download the app on my device.

If you are using a shared computer, if your device is incompatible, or if you don't have permission to download and install an app, you can access the app using a Chrome web browser.

The aTouchAway app can be accessed using a web browser with no download or installation required. To access it, click here.  We recommend you bookmark the URL.  https://app.aetonix.com.
Please note that the web app works best using a Google Chrome browser.