--- title: Removing a Patient Group Manager from a Patient Group description: A step-by-step guide for removing a Patient Group Manager from a Patient Group. --- [Skip to content](https://info.aetonix.com/removing-a-patient-manager-from-a-patient-group#main-content) - [English](https://info.aetonix.com/removing-a-patient-manager-from-a-patient-group) - [Français - Canada](https://info.aetonix.com/fr-ca/retirer-un-gestionnaire-de-patients-dun-groupe-de-patients) English Show submenu for translations [![Aetonix\_color\_white\_background-01.png\]](https://info.aetonix.com/hs-fs/hubfs/Aetonix_color_white_background-01.png?height=40&name=Aetonix_color_white_background-01.png)](https://www.aetonix.com) - [Help Centre](https://info.aetonix.com/) - [Go to Customer Portal](https://info.aetonix.com/portal) Open main navigation Close main navigation - [Help Centre](https://info.aetonix.com/) - [Go to Customer Portal](https://info.aetonix.com/portal) - - [English](https://info.aetonix.com/removing-a-patient-manager-from-a-patient-group) - [Français - Canada](https://info.aetonix.com/fr-ca/retirer-un-gestionnaire-de-patients-dun-groupe-de-patients) English Show submenu for translations - [Submit a Help Request](https://info.aetonix.com/submit-a-help-request) [Submit a Help Request](https://info.aetonix.com/submit-a-help-request?hsLang=en) Hello. How can we help you? - There are no suggestions because the search field is empty. 1. [Help Centre](https://info.aetonix.com/?hsLang=en) 2. [Resources for Managers](https://info.aetonix.com/resources-for-managers?hsLang=en) 3. [Using the aTouchAway Dashboards - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-setup-and-permissions) # Removing a Patient Group Manager from a Patient Group ## A step-by-step guide for removing a Patient Group Manager from a Patient Group. On the aTouchAway® **Dashboards** under **Group Management**, click ***Patient Groups***. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-May-05-2023-05-03-27-6178-PM.png?width=600&height=89&name=image-png-May-05-2023-05-03-27-6178-PM.png)   Select the **Patient Group** on the left side of the page.  Don't select an icon on this side of the page. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-08-49-3868-PM.png?width=600&height=188&name=image-png-Jul-30-2024-08-08-49-3868-PM.png) On the right side of the page under **Managers**, click the ***trashcan icon*** to the right of the name of the Manager to be removed from the Patient Group. You can use the search bar to locate the specific Manager, if needed. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-09-50-0536-PM.png?width=600&height=188&name=image-png-Jul-30-2024-08-09-50-0536-PM.png) A confirmation window will open.  Ensure that the window says "**Remove manager**" at the top.  Also, ensure that the **name in the confirmation window is the Patient Manager that should be removed**.  If the information is correct, click ***Ok***.  If not, click ***Cancel*** to return to the Patient Groups page. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-11-43-1665-PM.png?width=600&height=213&name=image-png-Jul-30-2024-08-11-43-1665-PM.png) #### One Patient Group Manager Every Patient Group must have at least one Patient Group Manager. If there is only one Patient Group Manager, the trashcan icon to the right of the Patient Group Manager's name will have a slash through it to show that the Manager cannot be removed at this time. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-22-57-3935-PM.png?width=600&height=201&name=image-png-Jul-30-2024-08-22-57-3935-PM.png) If the Patient Group is still active and Patient Group Manager must be removed, add another Patient Group Manager to the Patient Group.  Once another Patient Group Manager has been added to the Patient Group, the original Patient Group Manager can be removed. If the Patient Group is no longer needed, remove the Patient Group. Instructions are available [here](https://info.aetonix.com/deleting-a-patient-group?hsLang=en). #### Locked Patient Group - Staff-Level Permissions If the Patient Group is locked and the user has Staff-level permissions, the user will not be able to remove the Patient Group Manager. If the Patient Group is locked and the Patient Group name is selected, the list of Patient Group Managers will appear, but there will not be any trashcan icons on the right side of the Patient Group Manager's name. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-18-20-5220-PM.png?width=600&height=183&name=image-png-Jul-30-2024-08-18-20-5220-PM.png) To remove the Patient Group Manager, contact your Org Manager.   If the aim is to remove a manager, don't use the ***trashcan icon*** on the left side of the page.  This button will remove the Patient Group. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-15-23-8243-PM.png?width=600&height=184&name=image-png-Jul-30-2024-08-15-23-8243-PM.png)   If the ***trashcan icon*** on the left side of the page is clicked, a confirmation window will open. The window will say "**Remove** **Patient Group**" and include the **name of the Patient Group** to be removed.  Click ***Cancel*** to stop the process and return to the **Patient Groups** page. ![](https://info.aetonix.com/hs-fs/hubfs/image-png-Jul-30-2024-08-13-56-4771-PM.png?width=600&height=212&name=image-png-Jul-30-2024-08-13-56-4771-PM.png)   For more information on updating Patient Groups, please visit this article: [Changing Patient Group Setup](https://info.aetonix.com/changing-patient-group-setup?hsLang=en) - [Get Help Fast!](https://info.aetonix.com/get-help-fast?hsLang=en) - [User Manuals for Kit Devices](https://info.aetonix.com/user-manuals-for-kit-devices?hsLang=en) - [General Help Resources](https://info.aetonix.com/general-help-resources?hsLang=en#main-content) - [Download and Install the App](https://info.aetonix.com/general-help-resources?hsLang=en#download-and-install-the-app) - [Manage your account settings](https://info.aetonix.com/general-help-resources?hsLang=en#manage-your-account-settings) - [Troubleshooting Installation Issues](https://info.aetonix.com/general-help-resources?hsLang=en#troubleshooting-installation-issues) - [Resources for Patients using an aTouchAway® solution Kit](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#main-content) - [Taking Vital Signs](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#taking-vital-signs) - [Communicating with your Care Team](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#communicating-with-your-care-team) - [Troubleshooting and FAQs](https://info.aetonix.com/resources-for-patients-using-an-atouchaway-solution-kit?hsLang=en#troubleshooting-and-faqs) - [Resources for Patients and Family using the aTouchAway® App on their own device](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#main-content) - [Getting started](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#getting-started) - [Taking your Vital Signs](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#taking-your-vital-signs) - [Using aTouchAway to communicate with your care team](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#using-atouchaway-to-communicate-with-your-care-team) - [Other App Functions](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#other-app-functions) - [Troubleshooting](https://info.aetonix.com/resources-for-patients-and-family-using-the-atouchaway-app-on-their-own-device?hsLang=en#troubleshooting) - [Resources for Managers](https://info.aetonix.com/resources-for-managers?hsLang=en#main-content) - [Overview of the Aetonix System](https://info.aetonix.com/resources-for-managers?hsLang=en#overview-of-the-aetonix-system) - [Using the aTouchAway Dashboards - Basics](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-basics) - [Using the aTouchAway Dashboards - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-setup-and-permissions) - [Using the aTouchAway Dashboards - Patient Monitoring and Reports](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-patient-monitoring-and-reports) - [The aTouchAway App - Basics](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-basics) - [The aTouchAway App - Setup and Permissions](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-setup-and-permissions) - [The aTouchAway App - Patient Monitoring](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-patient-monitoring) - [Managing the Aetonix Tablet](https://info.aetonix.com/resources-for-managers?hsLang=en#managing-the-aetonix-tablet) - [Care Pathways](https://info.aetonix.com/resources-for-managers?hsLang=en#care-pathways) - [User Guides](https://info.aetonix.com/resources-for-managers?hsLang=en#user-guides) - [Manager Specific FAQs](https://info.aetonix.com/resources-for-managers?hsLang=en#manager-specific-faqs) - [Other](https://info.aetonix.com/resources-for-managers?hsLang=en#other) - [Using the aTouchAway Dashboards - Care Pathways](https://info.aetonix.com/resources-for-managers?hsLang=en#using-the-atouchaway-dashboards-care-pathways) - [The aTouchAway App - Care Pathways](https://info.aetonix.com/resources-for-managers?hsLang=en#the-atouchaway-app-care-pathways) - [Resources for Org Managers](https://info.aetonix.com/resources-for-org-managers?hsLang=en) - [Suggestions & Feedback](https://info.aetonix.com/suggestions-feedback?hsLang=en) - [Release Notes](https://info.aetonix.com/release-notes?hsLang=en#main-content) - [2026](https://info.aetonix.com/release-notes?hsLang=en#2026) - [2025](https://info.aetonix.com/release-notes?hsLang=en#2025) - [2024](https://info.aetonix.com/release-notes?hsLang=en#2024) - [2023](https://info.aetonix.com/release-notes?hsLang=en#2023) - [2022](https://info.aetonix.com/release-notes?hsLang=en#2022) - [2021](https://info.aetonix.com/release-notes?hsLang=en#2021) - [Go to Customer Portal](https://info.aetonix.com/portal) - [Submit a Help Request](https://info.aetonix.com/submit-a-help-request) [![Chill listening crop-3](https://info.aetonix.com/hs-fs/hubfs/Aetonix_color_white_background-01.png?width=99&height=35&name=Aetonix_color_white_background-01.png "Chill listening crop-3")](https://aetonix.com) *Aetonix Systems Inc., 725 Baransway Dr., London, Ontario N5V 5G4, Canada, +1 (855) 561-4591* Copyright © 2025, Aetonix Systems Inc.