---
title: Urgency Calling on the aTouchAway® solution tablet
description: Your care team may provide you with the ability to call them in an urgent situation.
---

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# Urgency Calling on the aTouchAway® solution tablet

## Your care team may provide you with the ability to call them in an urgent situation.

If you have this feature enabled, you will see a red square with a red cross in your contacts area.  Touching this button will immediately call your Urgent Contact(s).

![](https://info.aetonix.com/hs-fs/hubfs/image-png-Apr-24-2024-04-25-07-9277-PM.png?width=550&height=289&name=image-png-Apr-24-2024-04-25-07-9277-PM.png)

If you need urgent attention, touch this button.  It will be answered by someone on your care team if they are online and available.  

Your call will continue to ring until it is answered by someone on your Urgent Contact list. 

If there is no answer and you need urgent help, use your telephone to call:

- 911 (North America)
- 999 (UK)

 

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