- Help Centre
- Resources for Patients using an Aetonix Tablet
- Communicating with your Care Team
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Get Help Fast!
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SYSTEM STATUS
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User Manuals for Kit Devices
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General Help Resources
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Resources for Patients using an Aetonix Tablet
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Resources for Patients and Family using aTouchAway on their own device
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Resources for Managers
- Overview of the Aetonix System
- Using the Dashboard- Basics
- Using the Dashboard- Setup and Permissions
- Using the Dashboard- Patient Monitoring and Reports
- The aTouchAway app- Basics
- The aTouchAway app- Setup and Permissions
- The aTouchAway App- Patient Monitoring
- Managing the Aetonix Tablet
- User Guides
- Manager Specific FAQs
- Other
- Using the Dashboard- Workflows
- The aTouchAway app- Workflows
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Resources for Org Managers
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Release Notes
Urgency Calling on the Aetonix Tablet
Your care team may provide you with the ability to call them in an urgent situation.
If you have this feature enabled, you will see a red square with a red cross in your contacts area. Touching this button will immediately call your Urgent Contact(s).
If you need urgent attention, touch this button. It will be answered by someone on your care team if they are online and available.
Your call will continue to ring until it is answered by someone on your Urgent Contact list.
If there is no answer and you need urgent help, use your telephone to call:
- 911 (North America)
- 999 (UK)