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Help Centre

Resources for Managers

Resources for Managers

Learn how to use the aTouchAway app and the Dashboard to manage patient care. Your plan may not contain every feature in this section.

Overview of the Aetonix System

Understanding User Types

Using the Dashboard- Basics

Log in to the Aetonix Dashboard

Navigating the Dashboard

How to Log out of the Dashboard

Using the Dashboard- Setup and Permissions

Configuring Bracelet Settings using the Dashboards

Deleting a Patient Group

Urgency Calls

Adding a Patient Manager to a Patient Group

Removing a Patient Manager from a Patient Group

Creating a New User Account and Account Key via the Aetonix Dashboards

How to Configure Users as Staff so they can be Assigned as Patient Managers

How to Set Manager Permissions

Giving Managers Access to Forms

Assigning Direct Patient Managers

Patient Groups vs Direct Patient Managers

How to Set Up a Patient Group

Locking & Unlocking Patient Groups

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Using the Dashboard- Patient Monitoring and Reports

Marking a Vital Sign Entry as Invalid and Adding a Note to a Vital Sign Entry

The Health Overview Dashboard

Patient Overview - Exporting Data in a PDF

Multi-Form Viewing on the Patient Overview

The aTouchAway app- Basics

Getting Started with the aTouchAway app as a Clinician

A Tour of the aTouchAway app - Clinicians

aTouchAway Tour - My Managed Users

View History

The aTouchAway app- Setup and Permissions

Configuring Bracelet Settings using the aTouchAway app

Adding Managers and Setting Manager Permissions using the aTouchAway App

How to Work with Patient Groups (Caseload Groups)

Urgency Calls

Creating a New User Account and Access Key in the aTouchAway App

aTouchAway Account Settings (Managers)

Giving Managers access to Forms

Giving Patients Access to Forms

How to Set Up Patient Messaging

Setting Up aTouchAway with Kit in Proxy Mode

How to add two aTouchAway accounts as contacts to each other

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The aTouchAway App- Patient Monitoring

The Patient Overview in the aTouchAway App

Can I see what my patient is seeing in their app?

How to Set a Reminder for your Patient

Managing the Aetonix Tablet

aTouchAway - Setting Up the User Tablet using the App

Patient Discharge Guide- How to log out of a patient account

Patient Discharge Guide - Deactivating the Patient Account

User Guides

Sending & Receiving Notes for Kit Management

States on the Patients Page

Aetonix Dashboard User Guide

Aetonix Dashboard Guide for Managers

How to use aTouchAway™ for family virtual visiting in hospital and communication with the hospital care team

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Manager Specific FAQs

How to Discharge a User Who Has a Kit

My Deactivated Patient is Still Appearing in my App

Request Kit Instructions and Kit Model Names

Finding and Using a Token to Help a Patient Log In to aTouchAway

Ontario Patient Experience Survey Setup

What do we do with the empty box(es) from the Aetonix equipment?

Advanced Bluetooth Troubleshooting for Mobile Users (BYOD)

How do I create a new BYOD account for a user?

How to Delete a Patient Account

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Other

Adding Organization Resources to a Patient's Resource List

Using the Dashboard- Workflows

Starting a Workflow from the Dashboards

Editing a Care Pathway (Workflow) using the aTouchAway Dashboards

Stopping a Care Pathway (Workflow) using the aTouchAway Dashboards

The aTouchAway app- Workflows

Starting a Workflow from the aTouchAway App

Editing a Care Pathway (Workflow) using the aTouchAway App

Stopping a Care Pathway (Workflow) using the aTouchAway App