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SYSTEM STATUS
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User Manuals for Kit Devices
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General Help Resources
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Resources for Patients using an Aetonix Tablet
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Resources for Patients and Family using aTouchAway on their own device
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Resources for Managers
- Overview of the Aetonix System
- Using the Dashboard- Basics
- Using the Dashboard- Setup and Permissions
- Using the Dashboard- Patient Monitoring and Reports
- The aTouchAway app- Basics
- The aTouchAway app- Setup and Permissions
- The aTouchAway App- Patient Monitoring
- Managing the Aetonix Tablet
- User Guides
- Manager Specific FAQs
- Other
- Using the Dashboard- Workflows
- The aTouchAway app- Workflows
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Resources for Org Managers
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Release Notes
Error message: Can only install apps from the Microsoft Store
Windows permissions may not permit the installation of the aTouchAway app. Learn how to configure permissions properly for downloading and installing the app.
There is a Windows feature that restricts 3rd party app installation by default. This setting can be changed to allow installation from other sources like https://aetonix.com/download
Follow the steps below to change the permissions. After changing the permissions, return to https://aetonix.com/download to download and install the app.
1. Click the Windows button.
2. Click the Settings button.
3. Select "Apps" from the Settings window.
4. Below "Choose where to get apps", click on the dropdown menu.
5. From the dropdown menu, choose "Anywhere".
6. Return to https://aetonix.com/download to download and install the app.