- Help Centre
- Resources for Patients using an Aetonix Tablet
- Troubleshooting and FAQs
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Get Help Fast!
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SYSTEM STATUS
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User Manuals for Kit Devices
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General Help Resources
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Resources for Patients using an Aetonix Tablet
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Resources for Patients and Family using aTouchAway on their own device
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Resources for Managers
- Overview of the Aetonix System
- Using the Dashboard- Basics
- Using the Dashboard- Setup and Permissions
- Using the Dashboard- Patient Monitoring and Reports
- The aTouchAway app- Basics
- The aTouchAway app- Setup and Permissions
- The aTouchAway App- Patient Monitoring
- Managing the Aetonix Tablet
- User Guides
- Manager Specific FAQs
- Other
- Using the Dashboard- Workflows
- The aTouchAway app- Workflows
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Resources for Org Managers
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Release Notes
During a Video Call, I can see my contact but I cannot hear them.
Ensure that you've selected the correct output during a call. Tap the speaker icon on the screen during the call to properly select your speaker output.
- Once the connection is established, various communication tools (buttons) will appear on the screen. Tap on the speaker button to select earphones or speaker. Ensure that the correct output is selected.
- Check the volume on the tablet. The volume button is the long button on the side of the tablet.